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  1. Stance Europe
  2. Order Questions

Order Questions

Questions and answers relating to your STANCE order

US Shipping

  • Can I ship to the US from the UK or EU website?
  • What is the information for US KPS team?

Payment Methods

  • What forms of payment do you accept?

Order Personalization

  • Can you include a personalized note?
  • Do you provide gift wrapping?

Order Tracking

  • I've not received the tracking for my order, how can I get it?
  • How can I track my order?

General shipping questions

  • What shipping options do you offer for customers ordering from the EU website?
  • What shipping options are there for customers ordering from the UK website?
  • My tracking is showing that my order failed delivery and is returning to the sender, what should I do?
  • Can I ship to an APO/FPO address?
  • My order has taken longer to arrive than the shipping option specified
  • I've not received my order confirmation, can you resend it?
See all 8 articles

Promo Codes

  • Do you have any free shipping codes currently on offer?
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