General shipping questions
- What shipping options do you offer for customers ordering from the EU website?
- What shipping options are there for customers ordering from the UK website?
- My tracking is showing that my order failed delivery and is returning to the sender, what should I do?
- Can I ship to an APO/FPO address?
- My order has taken longer to arrive than the shipping option specified
- I've not received my order confirmation, can you resend it?
- Where does my order ship from?
- Do you offer free shipping?